At ESL Federal Credit Union, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.
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Information Collection: We collect personal information that you provide to us directly such as your name, account details, and transaction history. Additionally, we may gather information through your use of our online services, mobile applications, and during your interactions with our representatives.
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Use of Information: The information we collect is used to provide you with banking services, process transactions, improve our offerings, and communicate with you about our products and promotions. We also use this data to enhance security measures and prevent fraud.
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Information Sharing: We do not sell or lease your personal information to third parties. Information may be shared with trusted partners and services that assist us in operations, adhering to strict confidentiality agreements. Information may also be shared to comply with legal obligations or in response to governmental requests.
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Data Security: We use advanced security measures to protect your personal information from unauthorized access and use. Our protocols include encryption, firewalls, and secure server locations.
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Cookies and Tracking: Our website may use cookies and other tracking technologies to enhance user experience and collect data about site usage. You can manage cookie preferences through your browser settings.
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Your Rights: You have the right to access and correct your personal information. You may also request the deletion of your data subject to applicable law.
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Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website with the effective date.
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Contact Us: For any questions or concerns regarding this Privacy Policy, please contact us through our official communication channels.
Thank you for trusting ESL Federal Credit Union. We remain steadfast in our commitment to safeguarding your privacy and ensuring the security of your personal information.